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Frequently Asked Questions
How long will my order take to be delivered?
'Print only' orders are almost always shipped within 2-3 days of ordering and are shipped via Fedex 2-Day. It's not unheard of a 'Print Only' order coming in Monday morning and being delivered on Wednesday. Framed orders typically take between 2-3 weeks from order to delivery.
Do you offer international shipping?
At this time we do not, but we're working on it!
Where are you located?
We are based in Cherry Hill, New Jersey.
What is your phone number?
For the quickest and most effective customer service, all inquiries are done via email.
Can you help me customize a design?
Absolutely! Contact us with any help you might need and we will help you build a memory to last a lifetime!
How come I didn't receive a receipt with my order?
All order receipts are sent to the email address you login with. Sometimes spam filters grab our emails. Always check your Spam Folder and add "[email protected]" to your address book or safe list.